In the competitive US hotel industry, the majority of front desk clerks and housekeepers are not making a living wage, and the majority of hotels suffer from high staff turnover. In Boston, a group of innovative organizations has come together to break this cycle and...
TPC members Judy Monahan and Ruth Ferguson traveled to BEST’s Roxbury location to conduct mock job interviews for a small group of students in the Job Seeker Program. These students were in the final days of an intensive training program for the service industry,...
Hadia Diallo of South Boston enrolled at Quincy Junior College after high school. To afford tuition, she worked – as a teacher’s assistant at a local after-school program, a visitor’s experience associate at the Boston Children’s Museum, and a security officer – which...
The tables were set. The napkins folded into perfect snail-like spirals. The guests were seated, and the wine was poured. A sumptuous three-course meal was served. Well, the wine bottles were empty, and the food was one-dimensional and paper-thin. But for the 19...
After graduating from West Roxbury High School in Boston, Mykelsy Charles began taking college classes while working to support herself and her mother. Mykelsy was determined to earn a degree but could only take a class or two each semester. After several years, the...
