BEST’s is a nonprofit organization with a mission to provide individuals with the education, skills, and training to excel in the hospitality industry and in their personal lives. We do this through a variety of services that include job-specific skills training programs and access to educational courses (ESOL, computers, skills certifications) supported by career and academic coaching. BEST’s partnerships include its primary funder and partner UNITE HERE Local 26, participating employers, public and private funders, and community organizations.

BEST Hospitality Training is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws.

BEST Hospitality Training is fully committed to providing opportunities that promote diversity, growth, and a professional work environment. Please review our open positions below.

Open Positions

Job Title: Interim Executive Director
Status: Temporary
Reports: Board of Directors
Salary: TBD, commensurate with experience

Job Summary

BEST is a workforce development nonprofit focused on the well-paid sector of Boston’s hospitality industry. Covid-19 upended the industry which presents an exciting and challenging opportunity for an interim director to set BEST on a new course. UNITE HERE Local 26 members continue to be BEST’s focus but given that many may never return to their jobs and others will be slow to be re-hired, BEST will need to adjust its programming and funding streams. We seek a temporary, experienced interim Executive Director to work in partnership with BEST’s leadership team and BEST’s Board of Directors to set strategic direction. BEST’s leadership team will continue to run BEST’s day-to day operations.

Job-Specific Responsibilities

  • Identify the needs of Local 26 members and the current employment landscape to set the direction of BEST going forward.
  • Determine what changes need to be made, if any, to implement a revised strategic plan. The interim ED will look at BEST staffing, programs, space, operations, budget, etc.
  • Seek and acquire funding to implement new direction. Experience with government funding would be helpful, as well as experience with private and consortium funders. Experience with labor/management partnerships a plus.
  • Serve as liaison with public and private funders, government officials, non-profit partners, UNITE HERE Local 26, GBHE labor/management trustees and hotel employers and others.
  • Work closely with the BEST Board to recruit and hire a permanent ED.
  • Promote racial equity, cultural competence, and emotional intelligence as the guiding principles of the organization.
  • Responsible for the financial health of the organization, including securing funds, delivering results, signing contracts, and developing the fiscal year 2022 budget.


The Executive Director will be thoroughly committed to BEST Hospitality Training’s mission. All candidates should have proven leadership, coaching, and relationship management experience.

Specific requirements may include:

  • Strong financial skills and experience to understand, develop and manage the organization’s annual budget and finances.
  • Labor union, labor/management, industry and workforce development experience a plus
  • Track record of effectively leading a performance and outcomes-based organization.
  • Strong cultural competency principles, understanding of intersectionality of race, gender identity, socio-economic background, religion, language, citizenship, and sexual orientation.
  • Experience and knowledge of business principles and organizational management with the ability to set and achieve strategic objectives.
  • Experience working with a Board of Directors and ability to cultivate existing and possibly new board member relationships.
  • Knowledge of the principles and techniques of grant and contract administration and negotiation.
  • Strong public relations experience with the ability to engage a wide range of stakeholders.
  • Strong written and verbal communication skills; with excellent interpersonal and multidisciplinary project skills.
  • Proficiency in Microsoft applications and database software.

To apply, please submit cover letter and resume to

Job Title: Financial Controller
FSLA Status: Exempt
Reports: Executive Director
Salary: $60-65K plus comprehensive benefits package

Job Summary

The financial controller is a full-time position reporting to the Executive Director. The financial controller handles all aspects of BEST’s fiscal management.

Job-Specific Responsibilities

  • General Ledger: Enter general ledger-approved transactions into the general ledger. Reconcile Balance Sheet accounts. Prepare month-end close. Prepare Financial Statements.
  • Reconcile cash receipts with the general ledger control accounts, accounts receivable, and bank deposits.
  • Cash Disbursements: Review documentation for accuracy, approvals and check department/program to be charged. Prepare checks for payment through Accounts Payable or direct disbursement.
  • Accounts Receivable: Record invoices and payments, reconcile at month-end.
  • Accounts Payable: Record liability as soon as it is incurred, use check request forms, pay by check. Post to Accounts Payable journal in the General Ledger. Reconcile at month-end.
  • Fixed/Capital Assets: Record at cost. Identify the items, date acquired, enter into the F/A schedule, and maintain a detailed depreciation schedule.
  • Bank Reconciliations: Reconcile all bank accounts monthly to the General Ledger.
  • Payroll: Prepare biweekly timesheets for payroll processing. Prepare payroll entry from the Paychex payroll register and post to General Ledger.
  • Grant/Contract Revenue and Expense Recognition: Properly capture revenue by program and direct costs by program. Reconcile at month-end.
  • Prepare monthly/quarterly invoices for contracted services and grants.
  • Present financial information to Board of Directors on quarterly basis.
  • Insurance: Manage agencies insurance policies.
  • Human Resources: Administrator of employee personnel records.
  • Employee Benefits: Administrator of employee benefits.
  • Budgets: Overview with Executive Director, compare and review monthly actuals to budget.
  • Vacation/PTO schedules: Record bi-weekly.
  • Audit: Manage annual audit and prepare audit schedules as requested by auditor.
  • Form 5500: Prepare and submit to IRS.
  • Other duties as assigned

Organizational Responsibilities

  • Demonstrate respect for and experience with bridging differences in language, culture, race, religion, citizenship, gender, and sexual orientation and does not discriminate on the basis of income, insurance status, immigration status or disability.
  • Comply with BEST policy on confidentiality of information regarding clients and coworkers.
  • Adhere to dress code; appearance is neat and clean.

Qualifications and Experience

  • Minimum five years in financial accounting position.
  • Attention to detail and solid knowledge of financial accounting procedures and contract management.
  • Demonstrated proficiency in Quick Books, MS Office Suites, Mac OS, and using a database.
  • Strong organizational and interpersonal skills;
  • Ability to multi-task in a fast-paced environment. Initiative and follow-through.

Physical Requirements

  • Travel between locations as needed.
  • Schedule subject to change based on BEST’s business needs.
  • Ability to travel to off-site locations.
  • Visual acuity in order to view a computer terminal.
  • Reasonable accommodations may be made to individuals with disabilities to perform the essential job functions.

To apply, please submit cover letter and resume to by October 24, 2020.