Our mission is to provide individuals with the education, skills and training to excel in the hospitality industry and in their personal lives.
Best in Practice
Boston Education, Skills & Training (BEST) was founded in 2006 as a 501 c(3) non-profit workforce development program focused on the well-paid sector of the hospitality industry. BEST Hospitality Training combines pre-employment and incumbent worker training designed to meet the labor needs of our hotel partners and the personal and professional goals of UNITE HERE Local 26 members. Our classes include English for Hospitality, computers, and citizenship prep, as well as certification skills training in On-Call Banquet Server, Basic Culinary Skills, Food Safety, CPR, and more. Career coaches help under and unemployed participants get quality jobs in partner hotels. These pre-employment students enroll in our Introduction to Hospitality Training Program.
Watch a video about our Hospitality Training Center.
BEST uses data to demonstrate impact, evaluate our programs, and better serve our stakeholders. We track demographic information, course enrollments, coaching activities, and much more in our Salesforce for NonProfits database.
Graduate Placement Rate
Placements at GBHE Hotels with Excellent Benefits
Retention Rate Since 2011
BEST Hospitality Training serves the Greater Boston Area
BEST Hospitality Training (Medford)
101 Station Landing, Fourth Floor
Medford, MA 02155
BEST Hospitality Training (Dudley Square)
2201 Washington Street
Roxbury, MA 02119