Volunteer

We offer volunteer opportunities in our ESOL and training programs. To apply, send a resume to Katherine Albertson at kalbertson@BESThtc.org.

Generally, duties may include:

  • Work one-on-one with students to provide support with job applications, resumes, and interview practice.
  • Work one-on-one with students to provide ESOL, Literacy, Citizenship, and Computer support.
  • Assist with information sessions to recruit potential students into our training programs.
  • Teaching Assistant in our Computer classes.
  • Participate in program activities such as tours, mock interview days, career fairs, educational workshops, staff meetings, etc.

For more information on our Volunteer Program and resources, please visit our BEST Hospitality Training Online Resources Site.

Commonwealth Corps
Service Position Descriptions
BEST Hospitality Training

The mission of the Commonwealth Corps is to engage Massachusetts residents of all ages and backgrounds in service to strengthen communities, address unmet community needs, and increase volunteerism.
Commonwealth Corps members with BEST Hospitality Training will serve 10.5 months in a full-time capacity. What they have in common is a desire to put their talents and ideas to use in the service of their communities and the Commonwealth.
The mission of BEST Hospitality Training is to provide individuals with the education, skills and training to excel in the hospitality industry and in their personal lives. BEST will host two full-time Commonwealth Corps members who will support volunteer recruitment, mentoring, and management and workforce development programming in Boston, MA.

The Commonwealth Corps Volunteer Management Specialist will recruit 40 volunteers to support education, skills training, and career coaching programming, and expand volunteer management systems.

Responsibilities:
Essential
 Complete a minimum of 1,500 hours of service, serving through June 30, 2018.
 Attend all required Commonwealth Corps trainings and service events held by MSA (minimum of 6 total, post orientation) and BEST Hospitality Training, including a new member orientation on August 15 & 16, 2017.
 Participate in a minimum of 1 hour of MSA-related activities each week (in person or virtually).
 Attend weekly Team Meetings and group/individual supervisory meetings
 Attend professional development offerings as needed
 Conduct marketing and outreach for volunteers at local colleges/universities, partner agencies, and career centers for volunteers
 Post volunteer positions online on BEST website, college websites, www.idealist.org, etc.
 Mentor and manage volunteers
 Update and enhance program manual and materials and develop and document systems
 Document all volunteer activity in Salesforce for Nonprofits database

Qualifications:
Required
 Massachusetts residency and legal authorization to work in the United States
 18 years of age or older
 Experience with or interest in volunteerism and community engagement
 Ability to balance service commitment with other family/work/school/community commitments in a sustainable way
 Understanding of marketing, outreach, and recruitment strategies
 Experience with teaching, training, and/or mentoring
 Understanding of workforce development practices such as career exploration, building resumes, cover letter writing, completing online applications, interviewing, and thank you letter writing
 Understanding of the hospitality industry
 Understanding of communities in which they will be serving
 Microsoft office programs competency

Preferred
 Bi/multilingual

Member Benefits:
 Stipend of $541.66 every other week while in service, up to $13,000 minus taxes and withholdings;
 Health insurance (full-time members only, individual coverage only);
 Completion award of up to $2,500 upon successful completion of service, minus taxes and withholdings;
 Training and other professional development opportunities;
 Limited reimbursement for travel to Corps-wide MSA-sponsored activities;
 Monthly MBTA pass (worth approximately $85/month);
 Limited travel reimbursement from their host site for certain service-related travel away from their usual service location, according to that agency’s policies;
 The opportunity for at least 10 days of planned absences (may include holidays); and
 Opportunity to join with others with a common sense of purpose as part of the Commonwealth Corps.
Please note that receipt of these stipends/benefits may impact an individual’s eligibility for certain public benefits.

Term of Service:
 Position Start Date: August 15, 2017
 Position End Date: June 30, 2018
 Service commitment will average 38-40 hours per week to be served M-F between the hours of 9AM to 8PM.
Members will be required to serve daytime hours (including 10 am-6 pm) three times per week and evening hours (including noon-8 pm) twice per week – based on selected members’ scheduling needs

 

The Commonwealth Corps Career Resource Specialist will establish a career navigation and resource referral program to provide economic maximization services to current clients, economic opportunity services to individuals ineligible for regular programming, and career ladder services for past clients who need assistance reaching their next steps.

Responsibilities:
Essential
 Complete a minimum of 1,500 hours of service, serving through June 30, 2018.
 Attend all required Commonwealth Corps trainings and service events held by MSA (minimum of 6 total, post orientation) and BEST Hospitality Training, including a new member orientation on August 15 & 16, 2017.
 Participate in a minimum of 1 hour of MSA-related activities each week (in person or virtually).
 Attend weekly Team Meetings and group/individual supervisory meetings
 Attend professional development offerings as needed                                                                                                                                    Conduct online career exploration, resume building, completion of online applications, cover and thank you letter writing, and
interviewing meetings with eligible clients
 Conduct benefit exploration and application processes meetings with eligible clients
 Refer clients to career centers and follow up to ensure appropriate support
 Conduct employer follow up after placement
 Document all career navigation and resource referral activity in Salesforce database

Qualifications:
Required
 Massachusetts residency and legal authorization to work in the United States
 18 years of age or older
 Experience with or interest in volunteerism and community engagement
 Ability to balance service commitment with other family/work/school/community commitments in a sustainable way
 Understanding of marketing, outreach, and recruitment strategies
 Experience with mentoring, counseling, research and customer service
 Understanding of workforce development practices such as career exploration, building resumes, cover letter writing, completing online applications, interviewing, and thank you letter writing
 Understanding of the hospitality industry
 Understanding of communities in which they will be serving
 Microsoft office programs competency

Preferred
 Bi/multilingual

Member Benefits:
 Stipend of $541.66 every other week while in service, up to $13,000 minus taxes and withholdings;
 Health insurance (full-time members only, individual coverage only);
 Completion award of up to $2,500 upon successful completion of service, minus taxes and withholdings;
 Training and other professional development opportunities;
 Limited reimbursement for travel to Corps-wide MSA-sponsored activities;
 Monthly MBTA pass (worth approximately $85/month);
 Limited travel reimbursement from their host site for certain service-related travel away from their usual service location, according to that agency’s policies;
 The opportunity for at least 10 days of planned absences (may include holidays); and
 Opportunity to join with others with a common sense of purpose as part of the Commonwealth Corps.
Please note that receipt of these stipends/benefits may impact an individual’s eligibility for certain public benefits.

Term of Service:
 Position Start Date: August 15, 2017
 Position End Date: June 30, 2018
 Service commitment will average 38-40 hours per week to be served M-F between the hours of 9AM to 8PM.
Members will be required to serve daytime hours (including 10 am-6 pm) three times per week and evening hours (including noon-8 pm) twice per week – based on selected members’ scheduling needs

Application Instructions:
To apply, submit a cover letter and resume as soon as possible, and no later than May 30, 2017 to Aisha Necoechea, Workforce Development Strategist at anecoechea@BESThtc.org
Accepted members will be required to undergo a criminal offender and sexual offender background check.

BEST Hospitality Training will recruit and select persons in all positions to ensure a diverse and inclusive climate without regard to race, religion, sex, sexual orientation, age, veteran status, color, political affiliation, creed, national origin, marital status, or any other status as protected by federal, state, and local laws. BEST Hospitality Training welcomes applications from individuals with disabilities and will make reasonable accommodations for interviews and for service upon request.

 

 

The NEW AMERICAN INTEGRATION PROGRAM (NAIP) is an AmeriCorps program administered by the MIRA Coalition, in partnership with English for New Bostonians. Up to 30 NAIP members will be placed at various community-based organizations across Massachusetts to address barriers to economic empowerment among immigrants and refugees by focusing their service on job readiness training (including ESOL instruction) and/or citizenship services (including application assistance and civics instruction). BEST will host two AmeriCorps members during the upcoming year.

Service Position 1: Career Coach

Service Description: The NAIP Career Coach will work with the BEST team to provide a high level of career coaching services, support, job placement, and job retention assistance for clients. This individual may also be assigned to prepare clients for the US citizenship test or to teach computers in order to help people get and retain jobs. The NAIP Career Coach will work directly with clients and perform other duties as needed.

Service Location: 2201 Washington Street, Roxbury, MA

Service Schedule: M-F, 10AM – 6PM with 1-2 evenings per month and occasional Saturdays. Members commit to full-time service from September 5, 2017 through August 2018.

Essential Responsibilities:

  • Using a structured and approved curriculum, conduct comprehensive sessions of career development training and workshops to prepare students for positions in the hospitality industry.
  • Manage and participate in selection process to screen applicants and determine program compatibility.
  • Manage a client caseload, maintaining appropriate level of contact with clients based on their needs and goals with timely submission of student applications in order to achieve all target outcomes.
  • Take a lead role in tracking and reporting coaching activities. Maintain client files and protect confidentiality of information.
  • Travel at least once/month for NAIP member meetings.
  • Make a full-time, 11-month commitment.

Qualifications:

  • Excellent organizational skills and strong attention to detail.
  • Excellent communication skills with positive and enthusiastic demeanor.
  • Interest in and commitment to national and community service
  • Excellent interpersonal skills with experience working with diverse populations.
  • Excellent computer skills with high proficiency in Microsoft Office suite with an emphasis on MS Word, Excel, and PowerPoint. Experience in data entry, tracking, and analysis.
  • High school diploma or GED equivalent.
  • 17 years of age or older.
  • Must be a US Citizen, US National or Legal Permanent Resident.
  • Must be willing to undergo a National Service Criminal History Check, including screenings through the National Sex Offender Public Website, a name-based search of the statewide criminal history registry both in Massachusetts and your state of residence upon application to our program, and a fingerprint-based FBI check.

Benefits:

  • A Living Allowance up to $13,100.00
  • Loan forbearance and a Segal Education Award of $5,815.00 upon completion of service
  • Health Coverage
  • Child Care Assistance
  • Expert training in Teaching ESOL (including an opportunity to acquire a TESOL Certificate), Citizenship Assistance, and Job Readiness Instruction

 

Service Position 2: ESL Instructor

Service Description: The AmeriCorps ESL Instructor’s primary responsibility will be to teach English contextualized the hospitality industry. This individual may also be assigned to prepare clients for the US citizenship test or to teach computers in order to help people get and retain jobs. Previous AmeriCorps members have contributed their talents in other ways, as well, depending on skill: e.g., assisting with social media, photography, grant writing, event planning, etc.

Service Location: 101 Station Landing, Medford, MA 02155

Service Schedule: M-F, 9AM – 5PM except for two days which will be noon – 8 PM. Members commit to full-time service from September 5, 2017 through August 2018.

Essential Responsibilities:

  • Teach English and possibly one computer class or citizenship class
  • Support volunteer tutor program by assisting with tutor matching and training, as needed
  • Administer BEST Plus test of oral English skills
  • Record minutes at weekly staff meeting
  • Salesforce (database) – Input all data related to classes, attendance, testing, etc.
  • Assist with social media
  • Travel at least once/month for NAIP member meetings;
  • Make a full-time, 11-month commitment

Marginal Responsibilities:

  • Substitute teaching
  • Update class resources website as needed
  • Assist with job seeker program as needed
  • Outreach to hotels
  • Update Facebook and Twitter

Qualifications:

  • ESL teaching experience preferred
  • Excellent organizational and communication skills.
  • Excellent computer skills with high proficiency in Microsoft Office suite with an emphasis on MS Word, Excel, and PowerPoint. Experience in data entry, tracking, and analysis. Web site experience a plus.
  • Interest in and commitment to national and community service
  • Experience working with diverse populations
  • High school diploma or GED equivalent
  • 17 years of age or older
  • Must be a US Citizen, US National or Legal Permanent Resident
  • Must be willing to undergo a National Service Criminal History Check, including screenings through the National Sex Offender Public Website, a name-based search of the statewide criminal history registry both in Massachusetts and your state of residence upon application to our program, and a fingerprint-based FBI check

Benefits:

  • Additional professional development/ training
  • A Living Allowance up to $13,100.00
  • Loan forbearance and a Segal Education Award of $5,815.00 upon completion of service
  • Health Coverage
  • Child Care Assistance
  • Expert training in Teaching ESOL (including an opportunity to acquire a TESOL Certificate), Citizenship Assistance, and Job Readiness Instruction

To apply, download the NAIP application from the MIRA website at www.miracoalition.org/americorps-programs and submit the completed application and your resume to NAIP@miracoalition.org with the subject line “BEST Corp. AmeriCorps Member.”

Applications will be accepted on a rolling basis until the position is filled, however priority will be given to applicants who apply on or before April 26, 2017. Please note that if not selected for this position, you may still be considered for placements at other host sites.