BEST’s mission is to provide individuals with the education, skills and training to excel in the hospitality industry and in their personal lives. We do this through a variety of services that include job-specific skills training programs and access to educational courses (ESOL, computers, skills certifications), all of which are supported by career and academic coaching. BEST’s partnerships include UNITE HERE Local 26 (the hotel and restaurant workers’ union), 40+ hospitality employers, government and private foundations, and community organizations.

BEST Hospitality Training is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws.

BEST Hospitality Training is fully committed to providing opportunities that promote diversity, growth, and a professional work environment. The health and safety of our employees is a top priority, and the ability to work in a safe office environment goes hand in hand with that value. To that end, BEST requires that employees are vaccinated against COVID-19. New hires must be able to attest to and/or provide proof of vaccination as a condition of employment, subject to reasonable accommodation as required by law.

BEST offers 100% employer-paid benefits. We use Tufts Health Plan and, in addition to coverage at no cost, employees do not pay a deductible or a co-pay for doctors’ visits. BEST benefits include pharmacy prescription coverage, Delta Dental, Davis Vision, and a 401K. BEST staff get generous PTO time and 12 paid holidays that include Martin Luther King Day, Patriots’ Day, Juneteenth, and Indigenous Peoples’ Day. Schedules are flexible and hybrid.