Nelly is tri-lingual (English, Mandarin and Cantonese) so she is particularly valuable on the coaching team. Since 1997, she has also worked at Modern Assistance Program, the employee assistance program for Local 26 hotel workers.
Huiling started at BEST as a job seeker student and then BEST hired her before any of the hotels could. Now she manages BEST’s English for Hospitality program and the volunteer program and she teaches an English class.
Skills Training & Operations Director
Lauren works as a Career Coach primarily in BEST’s Dudley Square office. She helps individuals from the community secure employment and gain financial stability.
Employment Services Director
Workforce Development Strategist
Lead Skills Instructor
Dorrie is BEST’s Lead Skills Instructor, teaching the Intro to Hospitality/Housekeeping Pre-Apprenticeship class. She also is part of BEST’s incumbent program team where she creates new programs, teaches workshops, and otherwise supports the education team.
Community Engagement Specialist
Luther is BEST’s Community Engagement Specialist. He runs BEST’s weekly job seeker information sessions and spends much of his time doing outreach in the community, raising the visibility of hospitality careers as a viable pathway into the middle class.
Brenda is responsible for front office management of the Dudley Square office where she provides support to our students as well as to those seeking training. She manages all administrative aspects of the job seeker intake process.