
John D. Lloyd
Executive Director, Interim

Joan Abbot
Assistant Director

Huiling Chen
Program Manager
Huiling started at BEST as a job seeker student and then BEST hired her before any of the hotels could. Now she manages BEST’s English for Hospitality program and the volunteer program and she teaches an English class.

Mary Cronin
Skills Training & Operations Director

Shawn Doung
Financial Controller

Ceren Ege
AmeriCorps Member

Lauren Greenwood
Career Coach
Lauren works as a Career Coach primarily in BEST’s Dudley Square office. She helps individuals from the community secure employment and gain financial stability.

Jeff Kaneb
MSW Intern, Boston College School of Social Work

Rose London
AmeriCorps Member

Shery Murphy
Employment Services Director

Aisha Necoechea
Workforce Development Strategist

Mei Ngo
Technology Manager

Dorrie Nord
Lead Skills Instructor
Dorrie is BEST’s Lead Skills Instructor, teaching the Intro to Hospitality/Housekeeping Pre-Apprenticeship class. She also is part of BEST’s incumbent program team where she creates new programs, teaches workshops, and otherwise supports the education team.

Brenda Richardson
Program Coordinator
Brenda is responsible for front office management of the Dudley Square office where she provides support to our students as well as to those seeking training. She manages all administrative aspects of the job seeker intake process.

Lori Sylvia
Apprenticeship Director

Mallory Wheeler
AmeriCorps Member

Jerry Wheelock
Data Manager

Marsha Wise
Career Coach